Menu

Málaga, Spain

+34 604 350 305

Open Mon – Sat 10:00-19:00

Refund Policy

Last Modified: September 15th, 2017

Web Design
Payments for custom design projects are made to us in increments as a courtesy to the client. Once a payment
or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained by
aWeb.es and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the
client.

Web Development
Payments for custom web development projects are made to us in increments as a courtesy to the client. Once a
payment or deposit is made, it is non-refundable. If a project is cancelled or postponed, all monies paid are retained
by aWeb.es and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the
client.

Search Engine Optimization, Internet Marketing and Social Media Optimization
Payments for Search Engine Optimization, Internet Marketing and Social Media Optimization services are
nonrefundable, and aWeb.es do not issue pro rata refunds for fees paid in advance. Once a payment or deposit
is made, it is non-refundable. All Setup fees are nonrefundable as it is applied to costs immediately incurred by
aWeb.es in initiating services. If a project is cancelled or postponed, all monies paid are retained by aWeb.es and
if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

Chargebacks
If we receive a chargeback or payment dispute from a credit card company, bank, or respective payment service, your
service and/or project will be suspended without notice. A $50 chargeback fee (issued to recover fees passed on to
us by the credit company), plus any outstanding balances accrued as a result of the chargeback(s) must be paid in
full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please
contact us to address any billing issues. Requesting a chargeback fraudulently will result in legal action (where appropriate)
as it is a fragrant violation of our refund policy and fraud against your payment provider (eg. VISA, Mastercard)

If you have any questions please contact legal@aweb.es